Right Of Withdrawal
In accordance with the provisions of articles 39 and 40 of the law n°78-17 known as “Informatique et Libertés” of January 6, 1978 modified by the law of August 6, 2004, any interested person has, on the information which concerns him, a right of access and rectification upon request sent by email to the Site ( contact@lesecretdesstars.com ).
The consumer has a period of fourteen days (14 days) clear to exercise his right of withdrawal without having to justify reasons or to pay penalties, with the exception, where applicable, of return costs. The consumer can derogate from this deadline in case he cannot move and or simultaneously he would need to call upon an immediate service and necessary to his conditions of existence. In this case, he would continue to exercise his right of withdrawal without having to justify reasons or pay penalties.
The period mentioned in the preceding paragraph runs from the receipt for the goods or the acceptance of the offer for the provision of services.
When the information provided for in Article L.121-19 has not been provided, the period for exercising the right of withdrawal is extended to 3 months (three months). However, when the provision of this information occurs within 3 months (three months) from the receipt of the goods or the acceptance of the offer, it causes the period of 14 days (fourteen days) mentioned in the first paragraph to run.
When the period of fourteen days (14 days) expires on a Saturday, Sunday or a holiday or non-working day, it is extended until the first following working day.
Your request for withdrawal must be made to the head office of CSF Yverdon – ch.du bélvèdaire 6 – 1450 Sainte-Croix Switzerland, by RAR / Registered Mail, indicating the date of the order.
Your refund will be made within a maximum of 30 days.
For any dispute that may arise, the legal venue is Yverdon-les-Bains.